Questions to Ask Your Plumber Before & After Service

Finding the RIGHT plumber is important! While a simple Google search can lead you to numerous options, don’t just hire the first plumbing company that shows up without doing a little research for yourself. To get the best plumbing services, you need to know what to look for and the right questions to ask.

Questions to ask BEFORE your plumbing service:

1. Are you licensed?

All plumbers in North Carolina must obtain a license. Make sure that the person (or company) you hire has met all of these state requirements for education and training. 

Eastern Plumbing is a fully licensed plumber, AND all of our technicians are drug tested and background checked, so you know the person you let into your home is someone we’d let in our home.

2. How long have you been in business?

You will want to choose a reliable plumbing business that has been around for a while. Not only will this speak to the quality of work they do, but you can be certain that they will still be around if you need further repairs or need to have warranties honored.

At Eastern Plumbing, we have been setting the standard in quality service for OVER 15 years and have established ourselves as one of the strongest plumbing companies in eastern NC!

3. Is your company insured?

Every plumbing company should be insured to cover any property damages or on-the-job injuries that occur as a result of the job. You do not want to be on the hook for any repairs or medical bills that were beyond your control.

Eastern Plumbing is fully insured, and we offer service agreements with upfront pricing and NO hidden costs.

Once you’ve picked the right plumber and the repairs have been completed, it can be helpful to ask some follow up questions. Here are questions to ask AFTER your plumbing service:

1.  What caused this problem?

If you have an issue with your plumbing, there’s a reason. If your plumber is able to repair the problem, they should be able to explain why it happened.

Eastern Plumbing has been in business for over 15 years, which means we’ve pretty much seen it all. We have the experience to diagnose and fix any of your residential, commercial or industrial plumbing problems.

2. How can I prevent it from happening again?

Once your plumber tells you what caused your plumbing problem, your next question should be “How do I prevent it from happening again?”. Naturally, if your toilet was clogged by something that never should have been flushed, you have a pretty easy solution. For other problems though, regular plumbing maintenance may be what you need to prevent future problems.

Our technicians will let you know what kind of regular maintenance you can do to keep your plumbing system in top shape.

3. Do you offer 24/7 emergency service?

If you’re satisfied with the work your plumber has done, you’re going to want to know if you can rely on them if a plumbing emergency arises.

Eastern Plumbing is available 24/7 for any plumbing emergency. Be sure to keep our number handy to have peace of mind that if something happens, you’ll have someone to call – Greenville: 252-758-7579, New Bern: 252-514-0002.

If you are in need of plumbing services in eastern North Carolina, Eastern Plumbing is more than happy to personally answer all your questions and more! Contact us today.