FAQ

 

Frequently Asked Questions:

The temperature of my hot water seems to be higher than what I think it needs to be, what temperature should it be set on?

The standard temperature manufacturers’ use when pre-setting hot water heaters at the factory is typically 120°F. This is a sufficient temperature for most households; however you can adjust the temperature to meet your needs. Both thermostats should be set to the same temperature. Keep in mind that hot water also helps in minimizing the growth of bacteria. Consult Eastern Plumbing for the recommended temperatures for your particular needs.

NOTE: You should turn off the electricity to the water heater before performing any maintenance. There may be exposed wires behind the panels which could result in shock.

What could the rumbling sound I hear coming from the water heater be?

Rumbling sounds can be an indication that sediment has built up on the bottom of the water heater. Water may become trapped in the sediment and begin to boil. If this is happening, the water heater is not operating efficiently and the sediment isn’t allowing the heat to transfer to the water in the tank. You can try draining a few gallons of water off the bottom of the tank. Water heaters should be drained on an annual basis to remove sediment. Contact Eastern Plumbing if you require maintenance or have questions about your hot water heater.

WARNING: Hot water is dangerous. Discharge the water into a floor drain, laundry tub or bathtub. Hot water will kill your grass if allowed to run on your lawn. Turn off power to water heater prior to draining.

What happens when roots get inside drain lines?

Roots from shrubs and trees can completely fill a pipe with multiple hair-like root masses at each point of entry. These root masses quickly become clogged with toilet tissue, grease and other debris flowing from your home to the main sewer, resulting in reduced flow, slow running drains and in most cases a complete blockage. Once roots have entered the pipe, they continue to grow and expand, exerting considerable pressure at the crack or joint. This increased pressure often breaks the pipe and may result in total collapse, which requires repair or replacement. Some pipe materials are more susceptible to root intrusion than others. Clay tile pipe is easily penetrated and damaged by tree roots. PVC pipe has fewer joints and when properly installed is almost 100% effective against root penetrations. Allow Eastern Plumbing to use state-of-the-art inline drain cameras to view and record your drain problems.

What is the white substance around my shower head and faucet?

The unsightly buildup is mineral deposits. To remove these deposits from the shower head, take a plastic bag and pour a cup of vinegar in it. Place the bag over the shower head and use a twist tie to hold it in place overnight. In the morning, remove the bag and use an old toothbrush to gently scrub off the deposits. You might be able to remove the aerators from the faucets and allow them to soak in the vinegar overnight. A professional at Eastern Plumbing can explain water softening and conditioning options available to you.

How can I eliminate the odor coming from my garbage disposal?

This is a common plumbing troubleshooting question. Foul odors occur from a buildup of food debris within the disposal. To eliminate odors, place ice cubes and lemon peels or orange peels in the disposal, and run for 30 seconds. Next, squirt a little liquid dish detergent into the disposal while it is still running. Finally, run cold water for about 30 seconds to rinse all the debris away.

What is the recommendation for replacing a toilet in my home?

When considering any new fixture for your home, we recommend that you choose a fixture made by one of the major manufacturers. Poor mounting and deteriorating rings and seals may cause leaks which can cause costly damage to your home. Keep in mind that many of the new toilets conform to new government standards that require they use no more than 1.6 gallons per flush which can save you money on your water and sewer bills. If you need help with replacing a toilet in your home, contact Eastern Plumbing.

What could be the cause of my recent high water bills?

You may want to check to see if a toilet is leaking. Check the water level in the tank to see if water is overflowing into the overflow pipe. This is the pipe in the middle of the tank which has a small tube connected to it. In the event water is running into the overflow pipe, adjust the fill valve to stop the flow approximately one inch below the top of the overflow tube or to the water level mark stamped on the side of the tank. Periodic maintenance by an Eastern Plumbing professional will ensure proper operation.

I have a problem with the plumbing in my house making groaning and honking noises.

Hammering pipes can be cause by various things within your piping system. Loose fittings, toilet fill valves and the absence of an expansion tank on your water heater a just a few things which can cause pipes to hammer. If are hearing noises from your water pipes, contact Eastern Plumbing to get a professional diagnosis.

I think my kitchen drains are partially clogged because the sink drains slowly. What do you recommend?

First, you can try using a plunger. Second, you can remove the trap and remove any debris. Third, if the clog is beyond the trap, there are drain augers that extend from about 15 feet to about 50 feet. There are also special enzyme-based drain openers, which may help dissolve buildup in pipes in older homes. You can also call the professionals at Eastern Plumbing and we’d be happy to help.

My Toilet ‘Burps’! What’s Going On?

The common issue of drains that gurgle or burp is caused by inability of air to get into or out of the drainage system. All plumbing fixtures require a p-trap, to keep sewer gas from entering the home. The drainage system requires vents to allow air to move freely through the drainage system. If the vent line becomes obstructed, the air will compress within the system and then push through the p-trap which causes the gurgling or burping sounds. If you are having this problem, please call Eastern Pluming to determine proper solutions.